Terms & Conditions

Subscription Terms & Conditions6 Month, 12 Month and 24 Month Subscriptions

By subscribing to The Big Issue magazine youagree to the following terms and conditions:

  1. The Big Issue will supply a magazine to your nominated delivery address in accordance with the length of subscription you have purchased:
    • 6 month subscription – 12 magazines;
    • 12 month subscription – 25 magazines;or
    • 24 month subscription – 50 magazines.

Magazines will be delivered on a fortnightly basis, inaccordance with each new edition released by The Big Issue.

  1. The subscription price for each magazine will be $5 plus delivery charges of $1.20 per magazine within Australia. The total subscription price will be in accordance with the length of subscription you have purchased:
    • 6 month subscription – $74.40;
    • 12 month subscription – $155.00; or
    • 24 month subscription – $310.00.

Overseas subscribers will be required to pay thefollowing charges for delivery outside of Australia to reflect our additionalpostal costs:

a. Asia/Pacific region: the subscription price for each magazine will beAUD$5 plus delivery charges of AUD$4 being a total subscription price of:

  • 6 month subscription – $108;
  • 12 month subscription – $225; or
  • 24 month subscription – $450.

b. Rest of the world (excluding Australia and Asia Pacific region): thesubscription price for each magazine will be AUD$5 plus delivery charges ofAUD$5 being a total subscription price of:

  • 6 month subscription – $120;
  • 12 month subscription – $250; or
  • 24 month subscription – $500.
  1. You are responsible for providing correct and accurate delivery details for the postage of the magazines throughout the duration of your subscription and must notify The Big Issue if any of your details change. The Big Issue is not liable for any errors that you make or any failure by you to notify The Big Issue of any changes to your delivery address.
  2. Please allow 4 weeks for the delivery of the first magazine of your new subscription. Subsequent magazines will be delivered within Australia during the “on sale” dates printed on the cover of each edition of the magazine and contained on The Big Issue website. Please do not hesitate to contact The Big Issue if you have not received your subscription within these “on sale” dates.
  3. Your subscription will be automatically renewed at the completion of your applicable subscription term unless you have advised us that you do not wish to renew your subscription to The Big Issue. For renewals, the same amount will be charged to the credit card you used for your initial subscription, unless you notify us that your credit card details have changed. If we are unable to process your renewal payment for any reason, we will notify you and suspend delivery of subscriptions until your payment is able to be processed. You may advise us of your intention not to renew your subscription in the following ways:

i. By tickingthe ‘please do not automatically renew my subscription’ box on the subscriptionform at the time of purchasing your initial subscription;

  1. By taking the specified action when you receive the automatic renewal notice prior to the completion of your existing subscription; or
  2. By cancelling your applicable subscription period using the contact details as described in clause 0 below.

If you want to cancel your subscription, you can do so at any time usingthe following contact details:

The Big Issue GPO Box 1846 Sydney NSW 2001 (02) 8227 6485

or

subscribe@bigissue.org.au

You will receive a refund for the magazines that we have not yet sent toyou. Your refund will be paid to the credit card used to purchase the originalsubscription. If the credit card is no longer valid (eg,it has expired) a cheque payment will be issued. The cheque will be sent to thedelivery address that you provided to The Big Issue. Please note that it takesup to 5 days to process a subscription cancellation so, depending on the timingof your cancellation request, you may receive one additional magazine after yousend a cancellation request and this additional magazine will be included inthe calculation of your refund as a magazine sent. A reasonable administrationfee may also be charged and deducted from your refund to cover any credit cardfees for processing the refund or for posting a refund cheque.

  1. These subscription terms and conditions shall be governed exclusively by Australian law, and the Courts of Australia shall have exclusive jurisdiction to determine any matters relating to these subscription terms and conditions.
  2. You provide your consent to the receipt of emails, direct mail and telephone calls from The Big Issue directly relating to your subscription and the Women’s Subscription Enterprise.
  3. You acknowledge that these subscription terms and conditions may be modified from time to time. Any changes to the total subscription price (subscription price or delivery charges) shown in clause 2 from time to time will only become applicable to existing subscribers upon renewal of their subscription. Any changes to the subscription terms and conditions will be shown on our website, together with the date on which the new terms and conditions become effective. If you do not accept the changes to the terms and conditions, you may notify us and cancel your subscription in accordance with clause 0.
  4. You declare that you are over 18 years of age, or if you are not over 18 years of age that you have parental consent to make this subscription purchase.

Subscription Terms & ConditionsPay by the Month Subscriptions

By subscribing to The Big Issue magazine youagree to the following terms and conditions:

  1. The Big Issue will supply at least two magazines per month to your nominated delivery address. Magazines will be delivered on a fortnightly basis, in accordance with each new edition released by The Big Issue.
  2. The subscription price for each magazine will be $5 plus delivery charges of $1.20 per magazine within Australia. Your nominated account will be credited with 12.40 per month for Australian subscribers. Overseas subscribers will be required to pay the following charges for delivery outside of Australia to reflect our additional postal costs:
    1. Asia/Pacific region: the subscription price for each magazine willbe AUD$5 plus delivery charges of AUD$4 Your nominated account will becredited with $18.00 per month; or
    2. Rest of the world (excluding Australia and Asia Pacific region):the subscription price for each magazine will be AUD$5 plus deliverycharges of AUD$5. Your nominated account will be credited with $20.00 permonth.
  3. Direct credit deductions will be made monthly on the anniversary date of your initial subscription purchase, in advance of delivery using your nominated credit card details. The authority to credit your account every month remains valid and your subscription will be automatically renewed each month unless you have advised us that you do not wish to renew your subscription to The Big Issue. You may advise us of your intention not to renew your subscription in the following ways:
    1. By ticking the ‘please do not automatically renew my subscription’box on the subscription form at the time of purchasing your initialsubscription; or
    2. By cancelling your subscription as described in clause 8 below.
  4. It is your responsibility to notify us if your direct credit account details change before your next billing date. If we are unable to credit your account for any reason, we will notify you and suspend delivery of subscriptions until the next direct credit is able to be processed.
  5. You are responsible for providing correct and accurate email details for the delivery of the magazine access codes throughout the duration of your subscription and must notify The Big Issue if any of your details change. The Big Issue is not liable for any errors that you make or any failure by you to notify The Big Issue of any changes to your email address.
  6. Please allow 4 weeks for the delivery of the first magazine access code of your new subscription. Subsequent magazine access codes will be delivered during the “on sale” dates printed on the cover of each edition of the magazine and contained on The Big Issue website. Please do not hesitate to contact The Big Issue if you have not received your subscription within these “on sale” dates.
  7. If you want to cancel your subscription, you can do so at any time using the following contact details:

The Big Issue GPO Box 1846 Sydney NSW 2001 (02) 82276485

or

subscribe@bigissue.org.au

You will receive a refund for the magazine access codes that we have notyet sent to you. Your refund will be paid using the direct credit details usedto purchase the original subscription. If the direct credit details are nolonger valid (eg, it has expired) a cheque paymentwill be issued. The cheque will be sent to the delivery address that youprovided to The Big Issue. Please note that it takes up to 5 days to process asubscription cancellation so, depending on the timing of your cancellationrequest, you may receive one additional magazine access code after you send acancellation request and this additional magazine access code will be includedin the calculation of your refund as a magazine access code sent. A reasonableadministration fee may also be charged and deducted from your refund to coverany credit card fees for processing the refund or for posting a refund cheque.

  1. These subscription terms and conditions shall be governed exclusively by Australian law, and the Courts of Australia shall have exclusive jurisdiction to determine any matters relating to these subscription terms and conditions.
  2. You provide your consent to the receipt of emails, direct mail and telephone calls from The Big Issue directly relating to your subscription and the Women’s Subscription Enterprise.
  3. You acknowledge that these subscription terms and conditions may be modified from time to time. Any changes to the total subscription price (subscription price or delivery charges) shown in clause 2 from time to time will only become applicable to existing subscribers upon renewal of their subscription. Any changes to the subscription terms and conditions will be shown on our website, together with the date on which the new terms and conditions become effective. If you do not accept the changes to the terms and conditions, you may notify us and cancel your subscription in accordance with clause 7.
  4. You declare that you are over 18 years of age, or if you are not over 18 years of age that you have parental consent to make this subscription purchase.

Subscription Terms & ConditionsEvent Ticket Subscriptions

Your purchase of a ticket to The Big Conversation hosted by The BigIssue in Sydney (or other event as designated by The Big Issue from time totime) includes an annual subscription to The Big Issue magazine which will beadministered with the following terms and conditions:

  1. The Big Issue will supply 25 magazines to your nominated delivery address. Magazines will be delivered on a fortnightly basis, in accordance with each new edition released by The Big Issue.
  2. You are responsible for providing correct and accurate delivery details for the postage of the magazines throughout the duration of your subscription and must notify The Big Issue if any of your details change. The Big Issue is not liable for any errors that you make or any failure by you to notify The Big Issue of any changes to your delivery address.
  3. Please allow 4 weeks for the delivery of the first magazine of your new subscription. Subsequent magazines will be delivered within Australia during the “on sale” dates printed on the cover of each edition of the magazine and contained on The Big Issue website. Please do not hesitate to contact The Big Issue if you have not received your subscription within these “on sale” dates.
  4. These subscription terms and conditions shall be governed exclusively by Australian law, and the Courts of Australia shall have exclusive jurisdiction to determine any matters relating to these subscription terms and conditions.
  5. You provide your consent to the receipt of emails, direct mail and telephone calls from The Big Issue directly relating to your subscription and the Women’s Subscription Enterprise.
  6. We will write to you prior to the completion of your subscription period inviting you to purchase a subscription under the standard terms and conditions relating to subscriptions as outlined on our website www.thebigissue.org.au
  7. You declare that you are over 18 years of age, or if you are not over 18 years of age that you have parental consent to make this event ticket subscription purchase.

Subscription Terms & ConditionsLimited Special Offer

From time to time The Big Issue will provide a limited specialsubscription offer such as the 2012 Christmas Special Subscription Offer (orother limited special offer as designated by The Big Issue from time to time)which will be administered with the following terms and conditions:

1. The Big Issue will supply a magazine to your nominated deliveryaddress in accordance with the special offer you have purchased:

• 4 month subscription – 8 magazines;
Magazines will be delivered on a fortnightly basis, in accordance with each new

edition released by The Big Issue. 2. The subscription price is:

• 4 month subscription – $49 (including delivery charges)
Overseas subscribers will be required to pay the following additional chargesfor

delivery outside of Australia to reflect our additional postal costs:

a. Asia/Pacific region: the subscription price ($49) plus deliverycharges of AUD$2.80 per magazine, for a total subscription price of:

• 4 month subscription – $71

b. Rest of the world (excluding Australia and Asia Pacific region): thesubscription price ($49) plus additional delivery charges of AUD$3.80 permagazine, being a total subscription price of:

• 4 month subscription – $79

  1. You are responsible for providing correct and accurate delivery details for the postage of the magazines throughout the duration of your subscription and must notify The Big Issue if any of your details change. The Big Issue is not liable for any errors that you make or any failure by you to notify The Big Issue of any changes to your delivery address.
  2. Please allow 4 weeks for the delivery of the first magazine of your new subscription. Subsequent magazines will be delivered within Australia during the “on sale” dates printed on the cover of each edition of the magazine and contained on The Big Issue website. Please do not hesitate to contact The Big Issue if you have not received your subscription within these “on sale” dates.
  3. These subscription terms and conditions shall be governed exclusively by Australian law, and the Courts of Australia shall have exclusive jurisdiction to determine any matters relating to these subscription terms and conditions.
  4. You provide your consent to the receipt of emails, direct mail and telephone calls from The Big Issue directly relating to your subscription and the Women’s Subscription Enterprise.
  5. We will write to you prior to the completion of your subscription period inviting you to purchase a subscription under the standard terms and conditions relating to subscriptions as outlined on our website www.thebigissue.org.au
  6. You declare that you are over 18 years of age, or if you are not over 18 years of age that you have parental consent to make this event ticket subscription purchase.

Subscription Terms & ConditionsLimited Special Offer

From time to time The Big Issue will provide a limited specialsubscription offer such as the 2012 Christmas Special Subscription Offer (orother limited special offer as designated by The Big Issue from time to time)which will be administered with the following terms and conditions:

1. The Big Issue will supply a magazine to your nominated deliveryaddress in accordance with the special offer you have purchased:

• 4 month subscription – 8 magazines;
Magazines will be delivered on a fortnightly basis, in accordance with each new

edition released by The Big Issue. 2. The subscription price is:

• 4 month subscription – $49 (including delivery charges)
Overseas subscribers will be required to pay the following additional chargesfor

delivery outside of Australia to reflect our additional postal costs:

a. Asia/Pacific region: the subscription price ($49) plus deliverycharges of AUD$2.80 per magazine, for a total subscription price of:

• 4 month subscription – $71

b. Rest of the world (excluding Australia and Asia Pacific region): thesubscription price ($49) plus additional delivery charges of AUD$3.80 permagazine, being a total subscription price of:

• 4 month subscription – $79

  1. You are responsible for providing correct and accurate delivery details for the postage of the magazines throughout the duration of your subscription and must notify The Big Issue if any of your details change. The Big Issue is not liable for any errors that you make or any failure by you to notify The Big Issue of any changes to your delivery address.
  2. Please allow 4 weeks for the delivery of the first magazine of your new subscription. Subsequent magazines will be delivered within Australia during the “on sale” dates printed on the cover of each edition of the magazine and contained on The Big Issue website. Please do not hesitate to contact The Big Issue if you have not received your subscription within these “on sale” dates.
  3. These subscription terms and conditions shall be governed exclusively by Australian law, and the Courts of Australia shall have exclusive jurisdiction to determine any matters relating to these subscription terms and conditions.
  4. You provide your consent to the receipt of emails, direct mail and telephone calls from The Big Issue directly relating to your subscription and the Women’s Subscription Enterprise.
  5. We will write to you prior to the completion of your subscription period inviting you to purchase a subscription under the standard terms and conditions relating to subscriptions as outlined on our website www.thebigissue.org.au
  6. You declare that you are over 18 years of age, or if you are not over 18 years of age that you have parental consent to make this event ticket subscription purchase.